Why Customers Love Five Star Ford: 8,000+ Reviews and Counting!

At Five Star Ford North Richland Hills, we believe that every customer deserves a stress-free, transparent, and enjoyable car-buying or service experience—and our customers agree! With over 8,000 Google reviews and an impressive 4.7-star rating, we’re proud to be one of the most trusted dealerships in the DFW area.

We don’t just say we go above and beyond—we have the reviews to prove it! Here are some of the experiences that make Five Star Ford stand out:

A Welcoming Experience for Everyone

For many, car shopping can feel overwhelming, but we’re here to change that. One of our recent customers, AshAnna Elise McBride, shared her story about how comfortable she felt at our dealership:

“The car-buying experience felt as if I was working with family friends and associates. The vibe is that ‘they are not in the business to make an upcharged, or upsold sale.’ As a female shopper, this was a HUGE relief. I was completely handled with care! Got a great rate, a beautiful vehicle, and had a fun truck shopping experience.”

We love hearing feedback like this because making every customer feel comfortable, valued, and respected is what we’re all about!

A Smooth & Easy Buying Process

We know your time is valuable, which is why we work hard to make the process quick and hassle-free. Just ask Steven Jones, who recently purchased a vehicle with us:

“I HATE CAR SHOPPING! But this was by far my best experience ever. I did pre-qualifying online, sent my info over, and Emmanuel contacted me right away with everything I needed. No haggling, no last-second changes, just honest numbers. When I arrived at the dealership, everything was as promised. The finance team even beat my quoted rate by one full point, which paid for my extended warranty! In and out in less than two hours, and very happy. If you need a car, this is the place!”

We make sure everything is straightforward, fast, and stress-free so you can drive away feeling confident in your purchase.

A Dealership You Can Trust

Honesty and transparency are key to making sure every customer leaves feeling confident in their purchase. Caleb Cobar shared how we changed his perspective on car buying:

“It was the smoothest, easiest vehicle purchase I’ve ever completed. No games. Took all of my information, was accurate, no last-second changes, honest with the numbers, and treated me with respect instead of a target. Thank you for changing my views on the car-buying experience!”

We believe in fair pricing, no hidden surprises, and treating every customer with integrity—because that’s how car buying should be.

Top-Notch Service You Can Rely On

We know how important it is to have a dealership you can trust for service and maintenance. Bobby Trogden shared his experience with our mobile service team:

“I had several recalls on my truck, but my original call was because my windshield wipers were going bonkers when I turned them on. Communication was awesome, and the mobile service came to my work and did the work there. The technician was very kind and did great work. Love this service!”

We aim to make servicing your vehicle as easy and convenient as possible, whether that means keeping you updated on repairs or bringing service straight to you!

The Five Star Ford Difference

With over 8,000 reviews and a 4.7-star rating, it’s clear that our customers appreciate the Five Star Ford difference. Whether you’re here to buy a new vehicle, trade in your current one, or get top-notch service, our goal is to make your experience easy, honest, and enjoyable.

Ready to experience it for yourself? Stop by Five Star Ford North Richland Hills today or check out our inventory online. We’d love to help you find your perfect vehicle!

🚗 Five Star Ford NRH – Where Every Customer is Treated Like Family! 🚗

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